“Too fast! no points were earned.” in the surfing window?

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This error message will appear at the top of the surfing window when:
1. you have more than one surfing window opened on the same account using the same IP (one session).
2. you refreshed the page before the timer ended.
3. you are surfing using the 10KHits exchanger application and a web browser on the same IP (one session).
4. your connection was lost.

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How do I install the 10KHits Exchanger on Windows 8/8.1/10?

1. Once the download is complete, execute the setup file.
2. If you have SmartScreen filter enabled, you will see a Windows protected your PC prompt.
3. Click on More info and on the next prompt click the Run anyway button.
4. The User Account Control dialog will show up next stating that the publisher is unknown. Click the Yes button to continue.
5. The 10KHits Setup Wizard will guide you through the next steps.
6. Click Next to continue.
7. Checkmark the “I accept the agreement” and click Next.
8. Select your destination folder and click Next.
9. When you’re ready click the Install button.
10. When you are done, click Finish.

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How do I install the 10KHits Exchanger on Windows XP?

1. Once the download is complete, execute the setup file.
2. You will be prompted with a security warning, click Run.
3. The 10KHits Setup Wizard will start and guide you through the next steps.
4. Click Next to continue.
5. Checkmark the “I accept the agreement” and click Next.
6. Select your destination folder and click Next.
7. When you’re ready click the Install button.
8. When you are done, click Finish.

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How do I install the 10KHits Exchanger on Windows Vista?

1. Once the download is complete, execute the setup file.
2. You will be prompted with a security warning, click Run.
3. The User Account Control dialog will show up next stating that the publisher is unknown. Click Allow to continue.
4. The 10KHits Setup Wizard will start and guide you through the next steps.
5. Click Next to continue.
6. Checkmark the “I accept the agreement” and click Next.
7. Select your destination folder and click Next.
8. When you’re ready click the Install button.
9. When you are done, click Finish.

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How do I manage or edit a website campaign?

Click on the “Websites” tab on the left sidebar of the dashboard.
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Hover over the website campaign you would like to manage and click the gear icon. A drop down menu will appear with the option to manage site.
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By managing the campaign you can change the visit duration, maximum hits per hour, hits limit, traffic source, geo-targeting and content screening. You are not allowed to change the webpage URL. If you wish to change the URL, you can delete the campaign and create a new one.

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How do I pause or resume a website campaign?

Click on the “Websites” tab on the left sidebar of the dashboard.
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Hover over the website campaign you would like pause and click the gear icon. A drop down menu will appear with the option to pause the campaign.
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If your campaign is paused and you would like to resume it, open up the gear icon menu again and click Resume Campaign.
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How do I create similar website campaigns?

Click on the “Websites” tab on the left sidebar of the dashboard.
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Hover over the website campaign you would like duplicate/copy and click the gear icon. A drop down menu will appear with the option to create a similar campaign.
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A prompt will pop up where you can input the number of times you want to copy/duplicate the campaign. You can check mark “Check to activate these newly created website campaigns” so that the campaigns will be active immediately after.

Create Similar Campaigns

Similar campaigns will be paused by default if you do not check mark the option to activate the campaigns after. You must click Resume Site when you are ready or use Quick Actions to resume all campaigns.
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How do I delete a website campaign?

Click on the “Websites” tab on the left sidebar of the dashboard.
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Hover over the website campaign you would like delete and click the gear icon. A drop down menu will appear with the option to delete the website campaign.
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A prompt will pop up to confirm whether you want to delete the campaign or not.
Delete this campaign only

You can choose from a drop down box whether you wish to delete this particular campaign only or all campaigns that use the same URL.

Delete all campaigns

Click delete when you are ready. Deleting website campaigns that you no longer use is a great way to make space for new campaigns.

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