How come I can’t resume a campaign that reached its hits limit?

If the hits limit of a campaign has been reached, it will remain paused until you increase the hits limit and resume the campaign again. The hits limit is used to prevent the URL from receiving more hits than you want it to receive. You can change the hits limit anytime you like. Go to the URL campaign settings and increase the number under “Stop traffic after reaching a limit” or you can select “Send as much traffic as possible”.

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Are there referral banners for 10KHits?

Yes. We have designed a few banners so you can use to increase your referrals. Go to “Referrals” tab on the left sidebar of the dashboard.
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From the Referrals page, scroll down until you see the Referral Banners section.
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On the banners page, you can choose from 6 different banner sizes we have designed for you: Skyscraper (120×600), Leaderboard (728×90), Banner (468×60), Medium Rectangle (300×250), Square (250×250) and Button (125×125).

Click on which ones fit best for you and copy the code in the text field.
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Copy and paste the code where ever you want it to show up on your website. The code has been set to use your unique referral link.

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“Too fast! no points were earned.” in the surfing window?

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This error message will appear at the top of the surfing window when:
1. you have more than one surfing window opened on the same account using the same IP (one session).
2. you refreshed the page before the timer ended.
3. you are surfing using the 10KHits exchanger application and a web browser on the same IP (one session).
4. your connection was lost.

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How do I install the 10KHits Exchanger on Windows 8/8.1/10?

1. Once the download is complete, execute the setup file.
2. If you have SmartScreen filter enabled, you will see a Windows protected your PC prompt.
3. Click on More info and on the next prompt click the Run anyway button.
4. The User Account Control dialog will show up next stating that the publisher is unknown. Click the Yes button to continue.
5. The 10KHits Setup Wizard will guide you through the next steps.
6. Click Next to continue.
7. Checkmark the “I accept the agreement” and click Next.
8. Select your destination folder and click Next.
9. When you’re ready click the Install button.
10. When you are done, click Finish.

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How do I install the 10KHits Exchanger on Windows 7?

1. Once the download is complete, execute the setup file.
2. You will be prompted with a security warning, click Run.
3. The User Account Control dialog will show up next stating that the publisher is unknown. Click Run to continue.
4. The 10KHits Setup Wizard will start and guide you through the next steps.
5. Click Next to continue.
6. Checkmark the “I accept the agreement” and click Next.
7. Select your destination folder and click Next.
8. When you’re ready click the Install button.
9. When you are done, click Finish.

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How do I install the 10KHits Exchanger on Windows XP?

1. Once the download is complete, execute the setup file.
2. You will be prompted with a security warning, click Run.
3. The 10KHits Setup Wizard will start and guide you through the next steps.
4. Click Next to continue.
5. Checkmark the “I accept the agreement” and click Next.
6. Select your destination folder and click Next.
7. When you’re ready click the Install button.
8. When you are done, click Finish.

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How do I install the 10KHits Exchanger on Windows Vista?

1. Once the download is complete, execute the setup file.
2. You will be prompted with a security warning, click Run.
3. The User Account Control dialog will show up next stating that the publisher is unknown. Click Allow to continue.
4. The 10KHits Setup Wizard will start and guide you through the next steps.
5. Click Next to continue.
6. Checkmark the “I accept the agreement” and click Next.
7. Select your destination folder and click Next.
8. When you’re ready click the Install button.
9. When you are done, click Finish.

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How do I manage or edit a website campaign?

Click on the “Websites” tab on the left sidebar of the dashboard.
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Hover over the website campaign you would like to manage and click the gear icon. A drop down menu will appear with the option to manage site.
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By managing the campaign you can change the visit duration, maximum hits per hour, hits limit, traffic source, geo-targeting and content screening. You are not allowed to change the webpage URL. If you wish to change the URL, you can delete the campaign and create a new one.

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