Updates 2015.09.11

A few new updates were made to the website.

Bugs squished

  • Fixed an exploit vulnerability.

Improvements made

  • Implemented Pause/Resume all websites.
  • Updated headings for readability.
  • Implemented a quicker way to register and subscribe to packages for guests.
  • Implemented Anti-cheat system.
  • Updated merchant services to prevent future disruption.

Filed under: CompanyUpdates


Updates 2015.08.17

A few new updates were made to the website.

Bugs squished

  • Fixed a Site Auditor bug that hangs the malware detector.
  • The images ‘From Our Blog’ section requested insecure images while connected on https.
  • Checkout vulnerability with Paypal merchant has been patched.

Improvements made

  • Improved SiteAuditor to suspend websites that have been reported malicious from Google Safebrowsing.
  • Missing Campaign Parameter (utm_campaign) for Google Analytics, now if you do not add utm_campaign to your URL, our system will automatically append one.
  • Geo-targeting for China is now replaced with Ukraine.
  • Added select/deselect all for Geo-targeting countries.

Filed under: CompanyUpdates


Updates 2015.08.03

A few new updates were made to the website.

Bugs squished

  • For those with pagination on Websites, calling a pause, resume, create similar or delete on a campaign would bring you back to the first page (now you are redirected back to the page before the call).
  • Server clock drifting causes Exchange Network to output “Too fast, no points earned” (to prevent this, servers now sync daily).
  • Subscriptions now add 31 days instead of 30 days per renewal to prevent termination a day earlier.

Improvements made

  • Set minimum 20 hits for maximum hits per hour (any lower would cause high bounce rate).
  • Automatically pause campaigns if user has less than 1 point available and auto-enable those campaigns once they have more than 1 point.
  • Added 5 more countries for geo-targeting: United Kingdom, Australia, Canada, Mexico, Germany.
  • Clicking on ‘Continue Anyways’ now closes the modal dialog for web surfers.

Filed under: CompanyUpdates


Updates 2015.07.27

A few new updates were made to the website.

Bugs squished

  • Refreshing ticket page after submitting a new ticket will create double.
  • Surfing resulted in “Too fast, no points earned.” due to our newly deployed server which had a timezone difference (now synced).

Improvements made

  • Added 5 more countries for geo-targeting.
  • Cleaned out the error log in our backend system.
  • Improved geo-targeting algorithm.
  • Integrated load balancing for our Exchange Network.
  • Removed anchor links from websites panel to prevent users from clicks which causes visits with source of 10khits.com (for those who enabled custom source, this was bad!).

Filed under: CompanyUpdates


Updates 2015.07.13

A few new updates were made to the website.

Bugs squished

  • Google+ social option for custom source was not working properly.
  • Login form for landing page was not working.
  • Fixed remember me bug for 10KHits Exchanger app.
  • Alexa rank was causing issues with our Exchanger (we decided to remove it entirely).

Improvements made

  • Add 3 new benefits on front page.
  • Set “View Not Safe For Work pages?” to OFF by default on signup.
  • Ignore case in promo codes.
  • Updated geo-targeting algorithm.
  • Removed pull-down animation for Reset Password form.
  • Site Auditor now scans for malware via VirusTotal API.

Filed under: CompanyUpdates


Scheduled Maintenance

10KHits will be undergoing scheduled maintenance on July 7, 2015 owing to a firmware upgrade of routers and there will be a 15 minute max. unavailability between the hours of 8:00 PM and 10:00 PM Pacific Time. Please excuse this inconvenience.

Incident History

  • 10:00 PM – Firmware upgrade to routers completed. No downtime [?]

Filed under: CompanyNetwork Status


Intermittent Lag Issues

We are noticing some intermittent lag. Please be patient while we investigate the issue.

Incident History

  • 10:25 PM – Solved. Mitigated DDoS Attack.
  • 10:00 PM – Not a faulty hardware issue. Possible DDoS Attack.
  • 9:45 PM – Queries optimized, still heavy server load. Investigating.
  • 8:30 PM – We believe the lag has to do with slow queries. Still pinpointing issue.
  • 8:00 PM – Investigating issue with database queries.
  • 7:45 PM – Intermittent lag discovered.

Filed under: CompanyNetwork Status


Updates 2015.06.28

A few new updates were made to the website.

Bugs squished

  • Surf Now button on sidebar was not working in the 10KHits Exchanger app.
  • Display of Traffic Source for Social options were not displaying in the individual website panels (this did not effect the functionality of custom traffic source).
  • A few scheduled tasks caused high server load because they were all triggered at the same time.
  • Some promotional code functionality was not working properly.
  • Hits Received in Websites page was diplaying higher amounts than total (did not reflect the graph in Overview page).

Improvements made

  • After log in, redirect to last visited page.
  • Enhanced web server performance.
  • NSFW filtering functionality.
  • Added an additional server to our Exchange Network.

Filed under: CompanyUpdates


Updates 2015.05.04

A few new updates were made to the website.

Bugs squished

  • Users websites were not sorted properly. Now all websites are displayed according to status (Active, Paused, Suspended, Expired).

Improvements made

  • Implemented “Remove Expired Slots” link on Websites page which will remove all expired slots (located top right near expand all).
  • Various admin functionality improvements.01

Filed under: CompanyUpdates


Updates 2015.05.03

A few new updates were made to the website.

Bugs squished

  • Positioning of sidebar was off on Referral page.
  • Height of sidebar while viewing support tickets was off.
  • PTR record was invalid so emails were being blocked by some email providers.
  • Surfing on two or more windows on the same account would lock and prevent both windows from earning points. Now only prevents all but one surfing window from earning points.

Improvements made

  • Implemented Unique Surf Links for every account.
  • Surf settings section added to Settings page.
  • Changed aesthetics for one-click copy to clipboard.
  • Updated Site Auditor definitions.
  • Optimized web application server.

Filed under: CompanyUpdates